Brittany Monger is the Group Administrative Assistant for the Nuclear Analytical Chemistry Section within the Chemical Sciences Division of ORNL’s Physical Sciences Directorate. She supports researchers and leadership across high-impact programs, coordinating logistics, communications, and day-to-day operations to keep projects moving smoothly.
She brings more than 18 years of experience spanning administrative support, customer service, marketing, and operations. Previously, Brittany served as an Operations Management Supervisor at UPS, leading drivers and package handlers to meet safety, productivity, and customer service goals while optimizing routes and workflows. She also worked as a Mortgage Loan Originator with Mortgage Investors Group, managing client communications, scheduling, and documentation to ensure timely, compliant closings. Earlier, as Director of Operations and Marketing for The UPS Store, she implemented operational policies, trained teams, and executed marketing strategies that drove growth. She is proficient in Microsoft Office and is recognized for her meticulous attention to detail, exceptional organizational and interpersonal skills, proactive approach, and effective project coordination.
Beyond ORNL, Brittany is active in her community as an ambassador for the Loudon County Chamber of Commerce, a member of Young Professionals of Loudon County, a tnAchieves mentor, and a volunteer with the Lost Sheep Ministry. She enjoys being involved in her church, spending time with family, exploring the outdoors of East Tennessee, and cheering on the Vols.
