Responsible for coordinating and managing the User Services support functions of a multi-tiered Help Desk. Providing information services and customer support to promote the mission performance of data collection initiatives.
2006 Significant Event Award - National Asset Database (NADB) System
2007 Significant Event Award - Design, Development, and Implementation of the Chemical Security Assessment Tool (CSAT)
2013 Significant Event Award - Integrated Technologies and Data Analysis Systems to Secure Critical National Infrastructure