VERA-CS User Support Activities for PoR 15

Abstract

The purpose of this milestone is to document the user support activities that took place between 4/1/2017 and 9/29/2017 (PoR 15). In the normal PHI workflow, that also extends to several activities within RTM, a Kanban process is followed. This involves creating tickets for specific work items and track the progress to complete these specific work items.