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SCALE Support

For general support and inquiries, please contact scalehelp. To expedite the response to your request, please follow the guidance provided on SCALE-help FAQs under “I ran into an issue when running SCALE. How do I get help?”

In addition, please consult the following resources:

SCALENEWS Mailman Updates:

  • If your email address has changed since you last obtained a SCALE license, please send an email to scalehelp and include your old email address and the new email address.
  • If you would like your email address removed from the scalenews mailman list, please send an email to scalehelp and include the email address to remove.