Adobe Acrobat Reader -- Getting Started

1.  Proceed to the Adobe web site and download the acrobat reader that is appropriate for your system.

2.  After the download is complete, quit your Web browser.

3.  Double-click the newly downloaded file (example: "rs405eng.exe") to start the installation.

4.  Follow the instructions on your screen.

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Trouble Shooting PDF Files

Issue

When you try to open a PDF file sent or received via an e-mail application or America
Online (AOL), Adobe Acrobat Reader or Acrobat Exchange returns the error, "There was
an error opening this document. File does not begin with '%PDF-'." The PDF file has a
.mim extension rather than a .pdf extension.

Solution

Please refer to the "Error '...File does not begin with '%PDF-' When Opening PDF File
Sent Via E-Mail" in the Technical Solutions Database from Adobe Systems, Inc.

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