To help fulfill the Education objective of the ORNL Small Business Programs Office, we offer at no charge either online training or training slides of various subjects to help develop critical areas of small businesses.

 

We also have linked various online training classes of other organizations (no implied endorsements of the contents). It is our hope that small business leaders will review these training opportunities and even direct their staff to review them in an effort to improve their overall performance. This performance improvement should help achieve overall success.

 

Contracting

 

• 10 Reasons Proposals Don't Win
• The Voice of the Customer
  • Attachment 4: Challenges Concerning Winning Contracts Pareto Chart
  • Attachment 5: Challenges Concerning Performing Contracts Pareto Chart
  • Attachment 6: Challenges/Suggestions Table
• Doing Business with ORNL Webinar and Presentation Slides

 

Computer

 

• HP

 

Finance: Accounting 101

 

• The Fundamentals (Kutztown University of Pennsylvania)
• Small Business Resource Center (Capital One)
• Finance (Financial Management Center)

 

Human Resources

 

• ERI Distant Learning Center

 

Marketing

 

• Marketing 101 (Kutztown University of Pennsylvania)

 

Quality

 

• Six Sigma