Procurement Quality Services (formerly Supplier Evaluation Services) is being enhanced at ORNL to provide expertise in Procurement Quality Engineering, Source Surveillance, and Supplier Evaluation. The degree of application or rigor for procured items and services will be based on the consequence of failure as it may relate to safety, security, mission success, monetary loss, or P-AAA requirements contained in 10 CFR 830.122 (g). Procurement Quality Services works with requesters in the identification, evaluation, and selection of potential suppliers when there is a need to procure "critical" items and services. Services include maintenance of a supplier evaluation database, development and maintenance of appropriate subject areas and guidance, providing expertise in procurement quality engineering, source surveillance, supplier evaluation, and the generation of specifications as necessary.

How to obtain the needed assessment

ORNL personnel may obtain supplier evaluation assessments in four different ways:

• Searching the Battelle Integrated Supplier Information System (ISIS) - ISIS contains information of supplies that have been evaluated to some quality and/or technical standard in an effort to determine capabilities toward performance.  A supplier evaluation record in ISIS does not imply that a supplier meets the evaluation standard, rather, it implies that the supplier has been evaluated and the information is available. You must review the audit report to determine which products the supplier has been evaluated for to supply to ORNL and to verify that all corrective actions are completed.
• Researching the SQIG database through the hot link (SQIG)
  

• Contact the ORNL NIAC representative Dave Shuter to find out if the assessment (nuclear supplier audit) is available from NIAC.

• If  you followed the first three items and were unsuccessful, contact the Contracts Division's Quality Assurance Specialists, Mike Walls (574-9506) or Connie Arnwine (241-3134), for more information.

When to use our services:

• When the consequence of failure is questionable or unacceptable without further preventive measures.
• When P-AAA requirements apply.
• When it falls under configuration management control.
• When it is to be used as a design input to the preceding.

If any of the above apply, you may have an item/service that probably needs appropriate controls, applied.

ORNL Procurement Quick Report:

Do you ever receive items that you have purchased that are incorrect? Or damaged? Or missing parts? Or don’t work correctly?  Are you satisfied with services you purchase?  Do you have problems with vendors/suppliers not being responsive?  Do you have other procurement-related problems that you might want to resolve?

We have just the place for you to send your problems – the procurement ‘Quick Report’ gives employees the opportunity to report and resolve procurement problems.  Check it out: http://sbms.ornl.gov/sbms/SBMSearch/SubjArea/Procurement/quickreport.cfm