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SERVICES

PERFORMANCE

• Assessment Tracking System (ATS)
• Intercomparisons Studies Program (ISP)
• Battelle Integrated Supplier Information System (ISIS)
• Lessons Learned
• Metrology
• Nuclear Industry Assessment Committee
• QASs, QACs, & Managers
• Receipt Inspections
• Safety Surveillance
• Special Quality Interest Group

• Business Plan
• Customer Satisfaction
• Occurrence Reporting
• Operational Awareness Program
• Performance Assessment Plan & Schedule
• Performance Based Management System (PBMS)
• Quality Assurance Plan
• Quality Services Division Procedures
• Suggestion Box

ORGANIZATION

INFORMATION

STAFF

• Mission & Goals
• Lab Operations Quality Support
• Nuclear Operations & Quality Support
• Quality Programs & Technical Support
• Quality Measurements, Services, and Inspections

• Quarterly Operating Experience Analysis Report
• Operating Experience - DOE Undersecretary's Quarterly Complex Report
• QSD Performance Metrics
• Quality Managers Alert 5-17-2004
• Office Evaluation Checklist

• Organization Chart
• Quality Services Division Contacts
• Question About Quality?
• Staff Links

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Quality Services Division - Last updated: May 24, 2004