ORNL Lessons Learned Program

 

ORNL organizations improve their operations by learning from their own experiences and from the experiences of others.   The ORNL Lessons Learned Program Office provides the tools and the process for identifying, analyzing, disseminating and locating Lessons Learned .

Contact

Contact your division for Assessment Coordinators or the Lessons Learned Program Office, 574-9265, for more information about the Lessons Learned Program or if you need assistance.

Lessons Learned Subscription Service

The Standards-Based Management System (SBMS), is dedicated to providing tools that help staff do their jobs more efficiently.  The SBMS Lessons Learned Subscription Service gives you the option to choose topics for lessons/alerts/advisories that are applicable to work and home.  As Lessons Learned are generated for the topics you select, an email notification will be sent that will have a URL from the Lessons Learned database.

HOW TO SUBSCRIBE: From the SBMS Home Page select Web Tools: Change Notification/Subscription Service (you must have an NTOR account).  

Lessons Learned  from Nuclear Science & Technology Division (NSTD) staff: Our stories

Do you have a Lesson Learned? Everyone has emergencies and it's only later that we see how we might have handled things better. For example, a man recently rented a car at the airport and drove off to a meeting. Within five minutes he drove into a long, dark tunnel, and he couldn't find the car's headlight switch – he spent the next frantic seconds trying not to hit a wall! You can send NSTD your stories.

Reviewing Lessons Learned

ORNL managers and staff conduct Lessons Learned searches for identifying potential hazards and/or good work practices.  Areas for reviewing Lessons Learned include: 

Using information obtained from reviewing Lessons Learned, managers and staff incorporate implementing controls into their respective tasks to mitigate hazards and to carry out work in a safe and effective manner.

Safety Flash

Safety Flashes are Lessons Learned information distributed from the ORNL Safety Page. Contact the Lessons Learned Program Office to distribute a Safety Flash. 

Let us Hear from You

Your feedback is important to the success of the Lessons Learned Program. Please fill out the Lessons Learned Feedback Form or send comments, questions, suggestions, or any concerns about the Lessons Learned process to Martha Woody (574-9265).

Related Sites


Quality Services Division - Last updated: June 4, 2004